AFTER SALE SERVICE - LUGGAGE REPAIR

We're excited to announce that our repair services are now available at select outlets! If you're in need of repair assistance, you can visit any of the following locations to get your device fixed:

1. THE TRAVEL STORE TAMAN KEPONG (Headquarters) (012-9633120)
   A8, JALAN KUANG BULAN, TAMAN KEPONG, 52100 KUALA LUMPUR.
   Operation hour: Monday - Friday 9am - 5pm (Lunch break: 12.30 - 1.30pm)
   
2. THE TRAVEL STORE KLCC (03-21813909)
   LOT C-15H, CONCOURSE LEVEL, SURIA KLCC, CITY CENTRE, 50088 KUALA LUMPUR.
   Operation hour: Daily from 10am - 10pm
   
3. ECHOLAC MID VALLEY (03-22013688)
   LOT F009, FIRST FLOOR, MID VALLEY CITY, LINGKARAN SYED PUTRA, 59200 KUALA LUMPUR.
   Available only on Tuesday (1.30 - 6pm)
   
4. LOJEL THE GARDENS MALL (03-80826229)
   S-231, SECOND FLOOR, THE GARDENS MALL, 59200 KUALA LUMPUR.
   Operation hour: Daily from 10am - 10pm
   
5. THE TRAVEL STORE KL EAST MALL (012-8878071)
   G3-08, GROUND FLOOR 3, KL EAST MALL, 823, JALAN LINGKARAN TENGAH 2, KL TIMUR, 53100 KUALA LUMPUR.
   Operation hour: Daily from 10am - 10pm
   
6. THE TRAVEL STORE BMC MALL (018-2892291)
   G-38 GROUND FLOOR, BMC MALL, JALAN TEMENGGUNG 21/9, BANDAR MAHKOTA CHERAS, 43200 CHERAS, SELANGOR.
   Operation hour: Daily from 10am - 10pm
   
7. THE TRAVEL STORE PENAMPANG KK (088-738884)
   LOT NO.6, BLOCK NO.35, BANDAR PENAMPANG PHASE 2B, 88300 KOTA KINABALU, SABAH.
   Operation hour: Daily from 11am - 6pm
   
8. THE TRAVEL STORE SURIA SABAH (012-9087085)
   L2-8, 2ND FLOOR, SURIA SABAH SHOPPING MALL, 88000 KOTA KINABALU, SABAH.
   Operation hour: Daily from 10am - 10pm
   
9. THE TRAVEL STORE MIRI (010-7897909)
   GROUND FLOOR, LOT 1353, BLOCK 9, JALAN PARRY, MCLD 98000 MIRI, SARAWAK.
   Operation hour: Daily from 10am - 7pm
   
10. THE TRAVEL STORE SEREMBAN (06-7639889)
    LOT G-05, LOT 9149, JALAN DATO SIAMANG GAGAP, 70100 NEGERI SEMBILAN.
    Operation hour: Daily from 10am - 10pm
    
11. ECHOLAC - GURNEY ( 170-02-51 ) (012-9680182)
    Gurney Plaza, Gurney Dr, 10250 George Town, Penang.
    Operation hour: Daily from 10am - 10pm
    
12. THE TRAVEL STORE - DESIGN VILLAGE MALL ( Lot G-125) - (012-7557729 / 016-4592092)
    733, Jalan Cassia Barat 2, 14110 Bandar Cassia, Penang, Malaysia, 14110 Simpang Ampat.
    Operation hour: Daily from 11am - 10pm
    
13. The Travel Store @ Mitsui Outlet Park (A-F-34) - (012-8878102)
    A-F-34, Persiaran Komersial, 64000 KLIA, Selangor.
    Operation hour: Daily from 10am - 10pm
    
14. ECHOLAC - JB SOUTHKEY (LOT S-043)
    LOT S-043 MID VALLEY SOUTHKEY MEGAMALL JOHOR BAHRU
    Operation hour: Daily from 10am - 10pm
    

Repair Drop-off Locations

Feel free to drop by any of these outlets to avail of our repair services. Our skilled technicians will be happy to assist you with your luggage repairs you may needx.

But please note that repairs will not be conducted immediately on-site.

🏙️ WILAYAH PERSEKUTUAN

Repair Drop-off Locations

Department Stores (Drop-off Counters)

🌇 SELANGOR

Department Stores (Drop-off Counters)

🏢 PUTRAJAYA

Department Stores (Drop-off Counters)

🏖️ PULAU PINANG

Department Stores (Drop-off Counters)

🏡 NEGERI SEMBILAN

Department Stores (Drop-off Counters)

🏯 MELAKA

Repair Drop-off Locations

Department Stores (Drop-off Counters)

🌴 JOHOR

Repair Drop-off Locations

Department Stores (Drop-off Counters)

🏞️ KEDAH

Department Stores (Drop-off Counters)

🌅 SABAH

Repair Drop-off Locations

Department Stores (Drop-off Counters)

🌲 SARAWAK

Department Stores (Drop-off Counters)

🏝️ LABUAN

Department Stores (Drop-off Counters)

If you prefer to schedule an appointment or have any inquiries, please contact our HQ Repair Customer Service at 012-650-0120.

We look forward to serving you!