About Us

Through our intergrated marketing communication strategy, The Travel Store is able to successfully communicate our difference from competitors, our value propositions and our unique selling propositions encapsulated succinctly in our tagline - Every Journey Begins Here.

The tagline effectively communicates and dramatizes our clear focused strategy to be the preferred travel goodspartner that comes to customer's mind when they think of travel goods. It suggest that The Travel Store is first stop to customers.

By partnering our customers and other key stakeholders, we continue to recognise new growth opportunities by identifying product and service gaps, focusing to meet customer's expectations, and consistently becoming travel goods provider of choice.

MISSION AND VISION STATEMENT

Vision

Ensuring utmost satisfaction of our customers by carrying a wide range of innovative products that caters to the travelling needs and demand on today’s modern, and sophisticated travelers.

Missions

  1. To position ourselves as a ultimate travel solutions provider in customer mind.
  2. To continue expand the network territory nationwide.
  3. To leverage technology advancement to develop travel gears that best suit customer’s need.
  4. 4 Provide professional sale services especially after sales services

OUR TEAMS

“We Build, We Sell, We Service”

We have an innovative Product Development team brimming with creative and practical ideas that are often converted successfully into actual products that are popular and enjoy wide acceptance in the market. We also have a dedicated in-house marketing and customer service team who has been successful in marketing our products and brands in the Asia Region and provide professional after sale services.