Our Location & Repair Services

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WILAYAH PERSEKUTUAN
  • THE TRAVEL STORE - TAMAN KEPONG (No.A8) - (012-8708874)
  • THE TRAVEL STORE - MID VALLEY (F054, 1st Flr) - (03-22828388)
  • THE TRAVEL STORE - SUNWAY PUTRA MALL (Lot 2-36, 2nd Flr) - (03-40508595)
  • THE TRAVEL STORE - AEON BIG WANGSA MAJU (Lot F1-18, 1st Flr) - (03-23032322)
  • THE TRAVEL STORE - KLCC (Lot C-15H, Concourse Level) - (03-21813909)
  • KAUFMANN - MID VALLEY (F005, 1st Flr) - (03-23919995)
  • LOJEL - KLCC (Lot 235, 2nd Flr) - (012-8730887)
  • ECHOLAC - MID VALLEY (Lot F009, 1st Flr) - (03-22013688)
  • THE TRAVEL STORE - KL EAST MALL (G3-08, Grd Flr) - (03-95493454)
  • THE TRAVEL STORE - SUNGAI WANG PLAZA (Unit C39, Concourse Floor)
  • KAUFMANN - KL EAST MALL (G3K-03, Grd Flr) - (03-95493454)
  • LOJEL - THE GARDENS MALL (S-231, 2nd Flr) (03-64163917)
SELANGOR
  • THE TRAVEL STORE - THE STARLING (G018, Grd Flr) - (03-77335793)
  • THE TRAVEL STORE - MITSUI (A-F-34) - (012-8878102)
  • THE TRAVEL STORE - BMC MALL (G-38, Grd Flr) - (03-95493454)
PULAU PINANG
  • THE TRAVEL STORE - DESIGN VILLAGE MALL (Lot G-125) - (012-7557729 / 016-4592092)
  • ECHOLAC - GURNEY (Unit 170-02-51) - (012-9680182)
NEGERI SEMBILAN
  • THE TRAVEL STORE - SEREMBAN CENTRE POINT (Lot G-05) - (06-7639889)
MELAKA
  • ECHOLAC - FREEPORT A'FAMOSA OUTLET (NO.23A)
SABAH
  • THE TRAVEL STORE - PENAMPANG KK (Lot No 6, Block 35) - (08-8738884)
  • KAUFMANN - SURIA SABAH (1st Flr Kiosk) - (08-8201116)
  • THE TRAVEL STORE - SURIA SABAH (L2-8, 2nd Flr) - (012-9087085)
SARAWAK
  • THE TRAVEL STORE - MIRI JALAN PARRY (Lot 1353) - (010-7897909)
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AFTER SALE SERVICE – LUGGAGE REPAIR

We're excited to announce that our repair services are now available at select outlets! If you're in need of repair assistance, you can visit any of the following locations to get your device fixed:

  1. THE TRAVEL STORE TAMAN KEPONG (Headquarters)
    A8, JALAN KUANG BULAN, TAMAN KEPONG, 52100 KUALA LUMPUR.
    Operation hour: Monday – Friday 9am – 5pm (Lunch break: 12.30 – 1.30pm)
  2. THE TRAVEL STORE KLCC
    LOT C-15H, CONCOURSE LEVEL, SURIA KLCC, CITY CENTRE, 50088 KUALA LUMPUR.
    Available only on Thursday (1.30 – 6pm)
  3. ECHOLAC MID VALLEY
    LOT F009, FIRST FLOOR, MID VALLEY CITY, LINGKARAN SYED PUTRA, 59200 KUALA LUMPUR.
    Available only on Tuesday (1.30 – 6pm)
  4. THE TRAVEL STORE KL EAST MALL
    G3-08, GROUND FLOOR 3, KL EAST MALL, 823, JALAN LINGKARAN TENGAH 2, KL TIMUR, 53100 KUALA LUMPUR.
    Operation hour: Daily from 10am – 10pm
  5. THE TRAVEL STORE AEON BIG WANGSA MAJU
    Lot F1-18, 1ST FLOOR, AEON BIG WANGSA MAJU 6, JALAN 8/27A, SECTION 5, 53300 WANGSA MAJU, KUALA LUMPUR.
    Operation hour: Tuesday – Friday 10am – 10pm
  6. THE TRAVEL STORE BMC MALL
    G-38 GROUND FLOOR, BMC MALL, JALAN TEMENGGUNG 21/9, BANDAR MAHKOTA CHERAS, 43200 CHERAS, SELANGOR.
    Operation hour: Daily from 10am – 10pm
  7. THE TRAVEL STORE PENAMPANG KK
    LOT NO.6, BLOCK NO.35, BANDAR PENAMPANG PHASE 2B, 88300 KOTA KINABALU, SABAH.
    Operation hour: Daily from 11am – 6pm
  8. THE TRAVEL STORE SURIA SABAH
    L2-8, 2ND FLOOR, SURIA SABAH SHOPPING MALL, 88000 KOTA KINABALU, SABAH.
    Operation hour: Daily from 10am – 10pm

Feel free to drop by any of these outlets to avail of our repair services. Our skilled technicians will be happy to assist you with your luggage repairs you may need. If you prefer to schedule an appointment or have any inquiries, please contact our HQ Repair Customer Service at 012-650-0120.

In addition to the above repair service locations, you may drop off your luggage for repair at other The Travel Store, Lojel, Eminent & Echolac Outlet. But please note that repairs will not be conducted immediately on-site.

We look forward to serving you!